Thursday, September 4, 2014

Words of courage and encouragement, an inspiration to all

Published on Aug 13, 2014
UHN Presents: Judith John is a Toronto-based patient advocate and former Hospital executive who utilizes story telling to illustrate the crucial importance of ‘soft skills’ in healthcare and healing. Drawing from her patient experience Ms. John relates how she has benefited from the expertise of her doctors and advances in medical technology to save her life. But her one-on-one treatment, the ‘mortar’ as she calls it, that binds the delivery of healthcare - has been uneven. Using sometimes humorous anecdotes Ms. John drives home the powerful message that when you "Partner in Care" – patients feel better.
(Judith John is a former colleague of mine at SickKids Hospital)

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